Mercedes Pomales
- Loan Officer
- Mokena, IL Mortgage Loan Officer
- NMLS #2504905
I’ll be with you every step of the way
Hi, I’m Mercedes, and when you work with my Mokena, IL team, we’ll guide you through every step of your home loan journey. We’ll start by discussing your specific needs and goals to offer mortgage options personalized just for you. From conventional and jumbo loans to FHA, VA, and CCM’s Signature Series programs, we’ll find the right product to make your dreams a reality.
Whether you’re applying for a new home loan or refinancing, I’ll be by your side, supporting you in both Spanish and English. You’ll receive continuous updates, and I’ll always be available to answer your questions. Communication promotes confidence, and I want you to feel confident throughout the entire process.
Whether you’re buying, refinancing, or renovating, achieve your homeownership dreams or build your investment portfolio with America’s #1 Retail Mortgage Lender.
On a personal note, I’m married, have four children, and I’m a proud grandmother. In 2010, I published a children’s book titled Meenah, The Mystical Princess of Zantel.





Guides and resources
How much will my mortgage payment be?
This calculator is being provided for educational purposes only. The results are estimates based on information you provided and may not reflect CrossCountry Mortgage, LLC product terms. The information cannot be used by CrossCountry Mortgage, LLC to determine a customer’s eligibility for a specific product or service.