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The TruTeam

Your Future Our Focus

    • Purchase
    • Refinance

We’ll be with you every step of the way

As part of America’s #1 Retail Mortgage Lender, The TruTeam of CrossCountry Mortgage is known for providing the lending experience you’ll love. 

We combine smart solutions with heartfelt service — earning reviews that highlight our clear communication, fast closings and genuine care. 

Whether you’re buying your first home, moving up to your dream home or refinancing your current loan, we’re here to guide you with expert advice and personalized support every step of the way. We believe trust is earned, not assumed, and we show up every day with the heart, hustle and integrity it takes to deliver results. At the TruTeam, we don’t just close loans — we open doors to brighter futures, one home at a time.

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This calculator is being provided for educational purposes only. The results are estimates based on information you provided and may not reflect CrossCountry Mortgage, LLC product terms. The information cannot be used by CrossCountry Mortgage, LLC to determine a customer’s eligibility for a specific product or service.

Meet our team

Daniel Jacobs Photo
Non-Originating Branch Manager

Daniel Jacobs

  • Divisional Vice-President
  • 5950 Fairview Road
  • Suite 712
  • Charlotte, NC 28210
Team Leader

Melanie Klimas

  • Loan Consultant/Advisor
  • NMLS #2065411
  • 1230 W. Morehead St. Unit 108
  • Charlotte, NC 28208

Matt Wise

  • Originating Branch Manager
  • NMLS #68684
  • 5950 Fairview Road
  • Suite 712
  • Charlotte, NC 28210

Juan Paez

  • Loan Originator
  • NMLS #2398872
  • 5950 Fairview Road
  • Suite 712
  • Charlotte, NC 28210

Our support staff

Frequently asked questions

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