Skip to content
Rob Kaiser photo

Your Local CrossCountry Mortgage Loan Officer

Rob Kaiser

  • Senior Loan Officer
  • Sarasota, FL Mortgage Loan Officer
  • NMLS #146468

America’s #1 Retail Mortgage Lender

Hello! My name is Rob. I’ve been helping clients achieve their homeownership dreams since 2003, specializing in first-time homebuyers and a wide range of loan options. My goal is simple — make the mortgage process as easy and stress-free as possible while providing the guidance, education and resources my clients need to make confident decisions.

With over 22 years in home financing, I bring deep experience and a personal touch to every transaction. I’m always focused on finding the right loan for each client’s unique situation and delivering a world-class experience from start to finish at America’s #1 Retail Mortgage Lender.

Originally from New Jersey, I now live in Central Florida with my wife and family. When I’m not helping clients, I volunteer with Clefties & Coffee Rescue, caring for special needs and neonatal puppies. I also love boating, fishing, visiting theme parks and spending time at the beach.

Better Business Bureau Award Mortgage Executive Top 50 Mortgage Companies In America 2023 Award 2025 Scotsman Guide Top Mortgage Lenders Award Scotsman Guide Top Workplaces 2026 2025 The Plain Dealer Top Workplaces Award
#1
retail lender in Florida
#1
retail lender in New Jersey
#1
retail mortgage lender in the US
1 in 35
home purchases across the US in 2025

Rob’s testimonials

My social posts

How much will my mortgage payment be?  

This calculator is being provided for educational purposes only. The results are estimates based on information you provided and may not reflect CrossCountry Mortgage, LLC product terms. The information cannot be used by CrossCountry Mortgage, LLC to determine a customer’s eligibility for a specific product or service.

Frequently asked questions

  • Refinance costs vary, but typically range from 2% to 6% of your loan amount. For example, refinancing a $300,000 mortgage may cost $6,000–$18,000. Costs include appraisal, title and lender fees. A CCM loan officer can help calculate your break-even point and long-term savings.

  • A cash-out refinance lets you replace your current mortgage with a new one for more than you owe — taking the difference in cash. Use it for renovations, debt consolidation, tuition, or unexpected expenses by tapping into your home’s equity.

  • Refinancing makes sense when you can lower your interest rate, shorten your loan term, switch to a fixed rate or access equity for cash. If your current mortgage no longer fits your financial goals, it may be time to refinance.

  • To refinance, meet with a CCM loan officer, review your credit, apply for your new loan and submit required documents. After approval, you’ll schedule a closing and start fresh with your new mortgage terms and payment structure.

  • You can typically refinance after six months, but timing depends on loan type, lender and your financial situation. A CCM loan officer can help determine if now’s the right time based on your equity, credit and current interest rates.

    1. Contact your CCM loan officer to find the right renovation loan.
    2. Complete a loan application with required documentation.
    3. Choose a reputable contractor and review your project in person.
    4. Provide the contractor’s estimates and validation documents to verify their qualifications.
    5. Complete underwriting for review of all your loan documents.
    6. Close your loan and start your renovation.
    • Cost factors: Costs vary widely based on project scope. You’ll need to understand your renovations and get contractor estimates.
    • Budgeting tip: Add a percentage for unexpected costs, including changes later in the project.
    • Loan options: CrossCountry Mortgage offers renovation loans from cosmetic upgrades to complete expansions.
  • Renovations may be tax-deductible or qualify for a tax credit, but only a professional tax advisor can guide you. Four categories of home renovations may qualify for tax breaks:

    • Home office improvements
    • Energy-efficient home improvements
    • Improvements for medical care
    • Rental property maintenance
  • While you could use a credit card or personal loan, a home loan will give you a better interest rate and financing to suit your project and your goals. CCM has several loans that combine your purchase or refinance with your renovation costs and provide disbursement management, so your contractor is paid correctly and on time.

  • The time for your renovation will depend on the project’s scope. While cosmetic work might take a week, a complete renovation could take a year or more. Loans have different time limits, too, so be sure to discuss this with your CCM loan officer. Experienced contractors and remodelers will tell you to allow extra time (within reason) to keep your stress level down and be prepared for delays.

I’d love to hear from you.

    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    By proceeding, I am consenting to receive phone calls, SMS (text messages) and emails from CrossCountry Mortgage, LLC. I expressly consent to be contacted by CrossCountry Mortgage or its agents on a recurring basis at the phone number and/or email address I provided regarding products or services via live, automated, artificial, or prerecorded phone calls, SMS (text messages) or email. I understand that my telephone company may impose charges on me for these contacts, and that I am not required to sign this agreement as a condition of purchase of property, goods, or services. I understand that I may cancel this consent at any time. Reply STOP to cancel, HELP for help. Msg & data rates may apply. Msg freq. varies. Terms and Conditions/Privacy Policy apply.