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Your Local CrossCountry Mortgage Loan Officer

Heather MacLaughlin

  • Loan Consultant/Advisor
  • Carmel, IN Mortgage Loan Officer
  • NMLS #2615495

I’ll be with you every step of the way

“More than a lender. A true partner in your success. Let’s grow together.”

Hi, I’m Heather, your mortgage advisor at America’s #1 Retail Mortgage Lender!! I believe homebuying should feel empowering, not confusing or overwhelming. My goal is to bring clarity, options and open communication to every step of your journey.

I work with all types of clients, including first-time homeowners, professionals and those who need creative financing solutions. I rely on CrossCountry Mortgage’s strong lineup of products to find the right loan for your home.

What you’ll get from me:

· Honesty: I’ll lay out pros, cons, costs and tradeoffs so there are no surprises.

· Proactiveness: I stay ahead of potential snags and keep you updated.

· Support: I’m always available to answer your questions — big and small.

· Partnership: You’re not in this alone. I’m working with you from application to closing.

Let’s connect and move forward with confidence.

Heather’s testimonials

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Your Mortgage Expert

Navigating the mortgage loan process is exciting – and easy – with the right home financing partner. When you work with CrossCountry Mortgage, you’ll collaborate closely with a licensed mortgage loan officer. We want to make sure you receive a competitive rate, and a fast, simple experience. Why? Our goal is to be your mortgage lender of choice for years to come. 

How much will my mortgage payment be?  

This calculator is being provided for educational purposes only. The results are estimates based on information you provided and may not reflect CrossCountry Mortgage, LLC product terms. The information cannot be used by CrossCountry Mortgage, LLC to determine a customer’s eligibility for a specific product or service.

The Fed dropped its benchmark interest rate.

What does this mean for you? Mortgage rates typically move in the same direction, although they aren’t tied directly to the Fed decision.

If you want to buy a home or refinance, understand your mortgage choices with a pre-approval. Getting ready now means you can move quickly when you find the perfect home or the rate that makes a refi work for you.

  • Get pre-approved for a purchase
  • Get pre-approved for a refinance
  • Calculate equity for a cash-out refi

Want to learn more about our expert take on lower rates?

Inspiration for your home loan journey

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A couple sitting on their porch discussing when mortgage rates will go down & their mortgage refinance options.

When Will Mortgage Rates Go Down?

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FHA Loan Requirements Checklist 2025

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What Are Conforming Loan Limits?

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Frequently asked questions

  • Refinancing costs typically range from 2% to 6% of the loan amount and include fees such as appraisal, title insurance, and closing costs. Factors like your loan type, location, and credit score can significantly impact these expenses. Our team can help to provide strategies that can help minimize costs.

    Learn more

  • To determine how much home you can afford, you’ll want to assess your financial situation. This includes your income, expenses, and debt-to-income ratio, to ensure your mortgage fits comfortably within your budget. A general guideline is to spend no more than 28% of your gross monthly income on housing costs and 36% on total debt.

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  • A good credit score typically starts at 620 for conventional loans, while FHA and VA loans may accept scores as low as 500, though higher scores offer better terms. A strong credit score can help you secure lower interest rates, saving you significant money over the life of a home loan.

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  • A Home Equity Line of Credit (HELOC) is a revolving line of credit that allows homeowners to borrow against the equity in their home. HELOCs function like a credit card, giving access to funds up to a set limit, which can be used for expenses like renovations or debt consolidation. You only pay interest on the amount you borrow, and the repayment terms typically include a draw period followed by a repayment period.

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  • To calculate your mortgage payments, start with your loan amount, interest rate, and loan term. Your payment will depend on the interest charged over time and the repayment schedule. You can use a monthly mortgage payment calculator or connect with us to learn more.

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I’d love to hear from you.

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