Jay Franklin, Co-Branch Manager at CrossCountry Mortgage, has been one of the leading loan officers in the Maryland area for over 25 years. Jay has received numerous awards throughout his career for his high level of customer service and production. Even after 25 years, he still loves helping homebuyers achieve their homeownership goals. Whether purchasing their first home, second home, or an investment property, Jay is honored to be a lifetime mortgage resource for his clients.
Jay’s work ethic was instilled early on and has helped him excel in the mortgage business. A lifelong Marylander, he was active in athletics growing up and continued through college. He has found this background to serve him well in the naturally competitive home financing industry. In addition, he enjoys the very fast pace and uniqueness of every day. To Jay, home financing is not a 9-to-5 job.
Jay’s available to clients no matter the time or day. While the loan process can be as personal or impersonal as you prefer, he enjoys interacting with and meeting people. Jay’s team gets everything upfront, so the process is as smooth as possible from the initial application to closing. It’s a team effort and they work together to make each transaction a success.
When Jay is not working with clients, he enjoys spending time with his wife Kara, and their two boys Tommy and Brooks, and chocolate lab Hershey.